09 Nov Lessons from Disney
I've spent the last two weeks in Orlando, Florida and thoroughly enjoyed it. I have been across to the States before but it was a few years ago now and I visited Washington DC, Boston, and New York City. Visiting Orlando was very different, everywhere was very flat and things were definitely a lot more tourist oriented. As this was purely a personal holiday, you may think its unlikely that I can relate my experiences at Disney to my work in an academic library. However, something which really stood out to both myself and my partner was the excellent service we...